Log In | Uphold®: | Sign In to Your Account
Uphold is a digital finance platform that enables users to buy, sell, and hold a wide range of cryptocurrencies, precious metals, U.S. equities, and fiat currencies. To access its full range of services, users must first go through the login process securely. Below is a detailed guide on how to log in to your Uphold account and troubleshoot common issues.
1. Visit the Uphold Website or App
To begin, go to the official Uphold website at www.uphold.com or open the Uphold mobile app, available for both Android and iOS. Make sure you’re using the official platform to avoid phishing scams or malicious copies.
2. Click on the "Log In" Button
On the top right-hand corner of the homepage, click the "Log In" button. In the app, you’ll find the login prompt on the first screen. This will redirect you to a secure login page.
3. Enter Your Registered Email
Input the email address you used when creating your Uphold account. Uphold uses this email to verify your identity and for all communication purposes. Ensure that the email is typed correctly to avoid login errors.
4. Type Your Password
Enter your account password. Make sure that Caps Lock is off and that you are entering the correct combination of letters, numbers, and symbols. Uphold enforces strong password rules, so if you’ve forgotten yours, you can reset it using the “Forgot Password?” option.
5. Two-Factor Authentication (2FA) – If Enabled
If you have Two-Factor Authentication (2FA) enabled, you will be prompted to enter a six-digit code from your authenticator app (such as Google Authenticator or Authy). This adds an extra layer of security to your login process. Enter the code promptly, as they typically expire after 30 seconds.
6. Verify Your Identity (Occasionally Required)
In some cases, especially when logging in from a new device or location, Uphold may ask for additional verification. This could include:
- Email confirmation
- Security questions
- Phone number verification
This helps protect your account from unauthorized access.
7. Access Your Dashboard
Once you’ve successfully logged in, you’ll be taken to your Uphold dashboard, where you can view your portfolio, make trades, and manage your account settings.
Troubleshooting Login Issues
- Forgot Password? Click on “Forgot Password?” on the login screen and follow the prompts to reset your password via email.
- No 2FA Access? If you lost access to your authenticator app, contact Uphold Support with identification documents for manual recovery.
- Account Locked? Too many failed login attempts may result in a temporary lock. Wait a few minutes or contact support for help.
Security Tips
- Always enable 2FA for added protection.
- Never share your password or login codes.
- Bookmark www.uphold.com to avoid phishing sites.